Reed Smith

Chief Consumer Officer, Ardent Health Services

Reed Smith has spent 20 years in healthcare, first as a hospital marketing director, then overseeing product development for the Texas Hospital Association, and as a strategist working with some of the world’s largest healthcare brands and providers. Currently he serves as the Chief Consumer Officer at Ardent Health where we has oversite of all consumer facing initiatives and touchpoints where he brings a unique perspective from his pre-healthcare career working in both telecommunications and professional sports.

In addition to founding the Social Health Institute, Mr. Smith is a founding advisory board member for both the Mayo Clinic Social Media Network and the health & wellness track at the SXSW® Interactive Festival. He co-hosts the touch point podcast, a weekly show about patient experience and digital marketing in healthcare.

A graduate of Texas Tech University, Mr. Smith also holds an MBA from LeTourneau University. In 2020, he was inducted into the Healthcare Internet Hall-of-Fame as that year’s Innovative Individual.